Frequently Asked Questions

How can I find the It’s Fashion/It’s Fashion Metro store nearest to me?
Click here for our store locator.

Can I order items online?
Not at this time, but perhaps in the future. In the meantime, please visit your nearest It’s Fashion/It’s Fashion Metro store. Click here for our store locator.

Does It’s Fashion/It’s Fashion Metro have a gift card?
Yes! It’s Fashion/It’s Fashion Metro gift cards can be purchased in any amount you choose, from $5 to $1,000, at any It’s Fashion or It’s Fashion Metro store. At this time, gift cards are not available for purchase online.

How do I find out about employment opportunities at It’s Fashion/It’s Fashion Metro?
We have exciting positions in field management and corporate support. Click here for more information about our job opportunities.

What are It’s Fashion/It’s Fashion Metro store hours?
Most stores open 10 a.m. Monday-Saturday (closing times vary by location) and 1 p.m. to 6 p.m. Sunday. However, hours vary by individual store. Please call your local store for its specific store hours.

Can I use my Cato credit card at It's Fashion/It’s Fashion Metro stores?
Yes! You can make purchases and payments with your Cato credit card at all It's Fashion and It's Fashion Metro store locations.

I have a question about my Cato credit account. Who can I contact?
Call our Credit Department Customer Service at 1-877-557-3526.

Can I access my Cato credit card account online or make online payments?
Not at this time. To access your account balance, available credit, payment information or make payment by phone, call our Credit Department Customer Service at 1-877-557-3526.


What is Cedar Hill National Bank?
Cedar Hill National Bank is the service provider for the Cato credit card.


Which credit cards does It’s Fashion/It’s Fashion Metro accept?
We accept Cato, MasterCard, Visa, and Discover.

What is the return policy at It’s Fashion/It’s Fashion Metro?
If you are not satisfied with your purchase, please return it. WITH AN ORIGINAL RECEIPT: We will honor a refund in the original form of payment within 90 days of purchase. After 90 days, a refund will be issued at the current selling price. WITHOUT AN ORIGINAL RECEIPT: We will issue an exchange or store credit at the current selling price. Washed or worn merchandise cannot be returned unless defective. PRICE ADJUSTMENTS: Present the original sales receipt and merchandise within 7 days of the original purchase date to receive a one-time price adjustment on regular priced items.

Does It’s Fashion/It’s Fashion Metro offer a layaway plan?
Yes, we offer a 30-day layaway plan.

How can I be a model for It’s Fashion/It’s Fashion Metro?
We use professional modeling agencies throughout the country. If you are interested in modeling, we suggest you contact a professional agency.

What is the ticker symbol for the Cato Corporation?
CATO traded on the NYSE. Click here for stock quote.

I'm having trouble viewing certain parts of your web site, what should I do?
The It’s Fashion/It’s Fashion Metro sites are optimized for browser versions Internet Explorer 6.0, Firefox 2.0 and higher. Flash files may require Flash version 5.0 to display properly.

What is your web site's privacy policy?
Click here for our web site privacy policy.

 

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It's Fashion Metro is a division of The Cato Corporation